Customer Service has been an on going discussion on MtnBikeRiders.com. I wanted to feature another company that has proven to have one of the best customer service in the business. That company is PricePoint.com
I’ve been a customer of Pricepoint.com for years. In recent times, we’ve asked them to send us some Sette products to review and after talking to Magally, the Marketing Super Star at Pricepoint.com, I usually get my items via UPS within ONE DAY! Now mind you, they send out their packages via UPS Ground 5-7 days and that I only live 40 miles away. But still…I’m just impressed that it gets to my door the next day…no extra charge.
I know what you’re thinking, “well its because you’re working with the Marketing/Promotions department, that’s why you’re getting stuff right away…” No…thats the case, In times where I’ve ordered products for personal use, I get the same great service, prompt shipping and the prices are always lower at Pricepoint.com than anywhere else.
I’m not so sure how Pricepoint.com is able to make a profit due to the low prices they sell their products for, but that’s what they’re good at, getting you the lowest prices, heck their motto is, “Pricepoint, where PRICE is the Point!”…nuff said.
So overall, Pricepoint.com has proven to be a great place that offers awesome prices, and amazing service. By the way, their Sette line products is pretty legit, plus they have TONS of single speed products that they sell.