After having something really weird happen to the Redline Mono 9 (caused by user error) a couple of weeks ago we contacted Redline and they immediately sent out a new chainring for me. I picked up the chainring a few days ago and my addled brain thought I had written a post pointing out how great Redline’s service was. But I guess I didn’t. That’s what two boys under the age of 3 will do to you, plus rainy weather in So. Cal.
Redline also, thankfully, sent along the correct chainring bolts too! If you read this site, you’ll know that the bolts is what caused the problem… argh.
Thanks Redline for your great customer service. It’s no wonder people who buy Redline bikes love them so much.